6
3 Things SMBs Want from Their Banks
1. SMB Credit Access
SMBs depend on access to SMB credit to maintain and grow their operations. Financial institutions that can
streamline the SMB credit decisioning process, as well as provide ongoing updates and offers about new SMB
credit opportunities, have the advantage: SMBs already default to their banks.
Most turn to national banks for financing
49%
Places considered for financing
36%
34%
32%
29%
24%
15%
10%
NATIONAL
BANK
LOCAL
COMMUNITY
BANK
CREDIT UNION CREDIT CARD
COMPANY
ONLINE
LENDER
SBA LOAN
FRIENDS/
FAMILY
NONE OF THE
ABOVE
Envestnet SMB Quantitative Study, 2021
